Controlling and Processing Parties
When you use Newbubbles services, you agree that:
You can browse our sites without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the storage of that information on our servers.
We may collect and store the following personal information:
email address, physical contact information, and (depending on the service used) sometimes financial information, such as credit card or bank account numbers.
transactional information based on your activities on the sites (such as bidding, buying, selling, item and content you generate or that relates to your account).
shipping, billing and other information you provide to purchase or ship an item.
community discussions, chats, dispute resolution, feedback, correspondence through our sites, and correspondence sent to us.
other information from your interaction with our sites, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information.
additional information we ask you to submit to authenticate yourself or if we believe you are violating site policies (for example, we may ask you to send us an ID or bill to verify your address, or to answer additional questions online to help verify your identity or ownership of an item you list).
information from other companies, such as demographic and navigation data; and
other supplemental information from third parties (for example, if you incur a debt to Newbubbles, we will generally conduct a credit check by obtaining additional information about you from a credit bureau, as permitted by law; or if the information you provide cannot be verified, we may ask you to send us additional information, such as your driver’s licence, credit card statement, or a recent utility bill or other information confirming your address, or to answer additional questions online to help verify your information).
We don't sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information on other users and information we collect from other companies and use it to improve and personalise our services, content and advertising.
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customised experience. You agree that we may use your personal information to:
provide the services and customer support you request;
resolve disputes, collect fees, and troubleshoot problems;
prevent potentially prohibited or illegal activities, and enforce our User Agreement;
customise, measure and improve our services, content and advertising;
tell you about our services and those of our corporate family, targeted marketing, service updates, and promotional offers based on your communication preferences; and
compare information for accuracy, and verify it with third parties.
Our Disclosure of Your Information
We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content infringes the rights of others, or protect anyone's rights, property, or safety.
We may also share your personal information with:
Service providers under contract who help with our business operations (such as fraud investigations, bill collection, affiliate and rewards programmes and customer support).
Other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service).
Law enforcement agencies, other governmental agencies or third parties in response to a requests made by appropriate government agencies and authorities relating to a criminal investigation, alleged illegal activity or any other activity that may expose us, you or any other Newbubbles user to legal liability.
The personal information we disclose may include your User ID and User ID history, name, city, county, telephone number, email address, fraud complaints and bidding and listing history or anything else that we deem relevant.
Information You Share on Newbubbles
Your user ID is displayed throughout Newbubbles (and so available to the public) and is connected to all of your Newbubbles activity. Other people can see your bids, purchases, items for sale, feedback, ratings and associated comments. Notices sent to other community members about suspicious activity and policy breaches on our sites refer to user IDs and specific items. So, if you associate your name with your user ID, the people to whom you have revealed your name will be able to personally identify your Newbubbles activities.
Using Information from Newbubbles
Newbubbles enables you to share personal and financial information to complete transactions. We encourage you to disclose your privacy practices and respect the privacy of other users. We cannot guarantee the privacy or security of your information and therefore we encourage you to evaluate the privacy and security policies of your trading partner before entering into a transaction and choosing to share your information. To help protect your privacy, we allow only limited access to other users' contact, shipping and financial information to facilitate your transactions. When users are involved in a transaction, they may have access to each other's name, User ID, email address and other contact and shipping information. In all cases, you must comply with data protection laws, and give other users a chance to remove themselves from your database and a chance to review what information you have collected about them.
You agree to use user information only for:
Newbubbles transaction-related purposes that are not unsolicited commercial messages;
using services offered through Newbubbles (e.g. escrow, postage and fraud complaints), or
other purposes that a user expressly chooses.
Newbubbles may use "cookies" (small files placed on your hard drive) on certain of our pages to help analyse our web page flow; customise our services, content and advertising; measure promotional effectiveness, and promote trust and safety.
A few important things you should know about cookies are that:
Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session.
You are always free to decline our cookies if your browser permits, although doing so may interfere with our site and/or services.
No Spam, Spyware or Spoofing
Newbubbles does not tolerate spam. Sellers must not store personal data or correspond with other Newbubbles users through direct marketing and similar methods of ‘off-site’ communication, unless users have given their express consent. Users are free to report sellers to Newbubbles where they feel that such ‘off-site’ communication has infringed their data rights. Sellers can have their account suspended or can be permanently excluded from Newbubbles membership where Newbubbles identifies that users have had their data rights infringed. For the purposes of definition, ‘off-site’ communication describes any form of communication between a seller and other Newbubbles users that has not been solicited through the Newbubbles website. Newbubbles does not permit the use of any communication tool to send spam or otherwise send content that would breach the User Agreement or jeopardise the privacy of its users.
Your password is the key to your account. Use unique numbers, letters and special characters, and do not disclose your Newbubbles password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify Newbubbles and change your password.
Accessing, Reviewing and Changing Your Personal Information
You can see, review and change most of your personal information by signing on to Newbubbles. Newbubbles will not manually modify your personal information because it is very difficult to verify your identity remotely. You must promptly update your personal information if it changes or is inaccurate. Once you make a public posting, you may not be able to change or remove it. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our eBay User Agreement, and take other actions otherwise permitted by law.
Your information is stored on our company UK server. We treat data as an asset that must be protected and use lots of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorised access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.